Privacy Policy

Your Information, Plainly Explained

Last updated: July 2026

GoodBye Dust ("we," "us") provides custom-fit AC filter frames and media, delivered and installed in Miami-Dade County. This page explains what information we collect when you use our website or place an order, why we collect it, and who else touches it.

What We Collect

When you request a quote or place an order through our site, we collect:

• Your name, phone number, and email address
• Your service address (to confirm you're in our Miami-Dade County service area and to schedule delivery or an install visit)
• Your AC opening measurements (if self-provided) or your preferred appointment time (if we're measuring in person)
• Payment information, if you complete a purchase — this is collected and processed directly by Stripe, our payment processor. We never see or store your full card number

We don't use tracking cookies, ad pixels, or analytics scripts on this site. We're not collecting anything beyond what's needed to quote, build, and deliver your order.

How We Use It

Your information is used to:

• Prepare and confirm your price and order details
• Schedule an in-home measurement or installation visit, if applicable
• Build and deliver your custom frame and filter pads
• Contact you about your order, a refill reminder, or a service issue
• Process payment for your order

We don't sell, rent, or share your information with anyone for marketing purposes.

Who Else Processes Your Information

We're a small local business and rely on a few outside services to run this site and take orders. Each only sees what's necessary to do its specific job:

• Formspree — receives and forwards the order request you submit through our quote page
• Stripe — processes payment directly; handles and stores your payment details under its own security standards, not ours
• Cloudflare — provides hosting, security, and email routing infrastructure for our domain, and as a normal part of that, processes standard web traffic data (like IP addresses)
• Google Fonts — the typefaces on this site are loaded from Google's servers, which may log basic request data (like IP address) as part of normal font delivery

Each of these companies has its own privacy policy governing how it handles data on its own systems.

How Long We Keep It

We keep order information for as long as reasonably necessary to fulfill your order, honor our fit guarantee (where applicable), and maintain basic business records — generally no longer than a few years unless you ask us to delete it sooner.

Your Rights

You can ask us at any time to tell you what information we have on file for you, correct it, or delete it. Email [email protected] and we'll take care of it directly — there's no automated system to navigate.

Changes To This Policy

If how we handle information changes in a meaningful way, we'll update this page and change the "last updated" date above.

Contact

Questions about this policy or your information? Reach us at [email protected].